Frequently Asked Questions

 

General


■Tempdropって何?

Tempdropは女性1人1人の排卵サイクルにおける毎分及び毎日の体温の変化とホルモンの変化の関係性を学習するカスタマイズ型体温計です。Tempdropは排卵の最大5日前までの体温の変動パターンを最先端の技術で判別する事が出来ます。Tempdropは妊娠、避妊、排卵サイクルのモニタリングに役立つ信頼できる
ツールです。

多数のセンサーと業界屈指の医者とエンジニアが作ったアルゴリズムを駆使した弊社のATNC技術を用いる事で、Tempdropは他製品とは一線を画す精度を実現しました。
どんなスマホでも高度な妊娠モニタリングツールに変えてしまう、安価で応用力が高い
妊娠モニタリング用のパワーツールです。

眠っている間につけるTempdropは、女性が毎朝決まった時間に早起きする必要をなくします。Tempdropは取り換え簡単で6か月持つ単体のコイン型バッテリーで動いており、測った体温データはどんなモニタリングアプリにも導入する事ができます。


Tempdropの仕組みは?

Tempdropは寝ている間に腕の下に付けます。毎晩寝ている間に、Tempdropが幾千ものデータポイントから体温と睡眠中の動きを測り、高度なアルゴリズムを使って睡眠中の基礎体温を正確に計測します。計測が終わりましたらTempdropを外し、Bluetooth(BLE)経由で本体を専用アプリ(iOSとAndroid対応)とリンクさせる事で、睡眠中の
体温を取り出して見る事が出来ます。


■妊活中なのですが、Tempdropはどう役に立ちますか?

健康な女性にとって、体のサイクルに妊活のタイミングを合わせれば自然に妊娠する確率が3倍に跳ね上がります。排卵サイクルを把握する事で、妊娠のしやすい日を特定する事が可能となります。これを可能にするのがTempdropです。

 

Tempdropは他の基礎体温計とどう違うのですか?

本当の基礎体温は目が覚める2時間前に現れます。これはどんな体温計を使おうと手動で測れるものではありません。Tempdropを使えば、眠っている間に絶え間なく体温を計測する事が出来ます。

また、Tempdropは体温だけでなく、睡眠中の体の動きをモニタリングし、それによって睡眠の質を測る事も出来ます。
これを知る事で体のサイクルをより深く理解する事が可能となります。


加えて、Tempdropで測ったデータはスマホアプリを問わずに導入する事が出来ます。我々は自社のアプリを強制的に使わせるつもりはありません。お客様の好きな機能を持つアプリを使う事が出来ます。これにより私たちは製品そのものに集中してよい良いものをお届けする事が出来き、アプリ開発チームも機能を改良する事が出来ます。更に、お客様は自身のニーズに合わせる事でモニタリングアプリを選ぶことが出来ます。

■PCOS(多嚢胞性卵巣症候群)を患っている場合はどうなるのでしょうか?

PCOSはホルモンのバランスが崩れる事で、体温が不安定になる症状です。体温がどう変化するかは女性1人1人で違ってきます。Tempdropは症状に関係なく本当の基礎体温を測定することができ、最も正確で鮮明な体温のデータを測定します。これにより、排卵したかどうかも併せて知る事が出来ます。

 

■産後で夜中に頻繁に目が覚める場合でも、Tempdropは活用できますか?

産後は排卵が再開したかどうかを知るために体の出すサインに注意する必要があります。56日後に出血が始まりましたら、それは恐らく生理です。他に妊娠可能な体に戻ったかを知るには子宮頸液を調べるという方法もございます。1番いい指標は基礎体温を知る事ですが、3つ全ての方法を活用する事をお勧めします。

授乳期間中は数時間に1回夜中に目が覚めてしまう女性が多く、そのせいで基礎体温が
測れない方がほとんどです。こういった女性の方の役に立つためにTempdropは開発されました。夜中中ずっと付ける事で睡眠中の体温のパターンを学習し、集めたデータの量と質次第では、約数か月後に本当の基礎体温を測れるようになります。

 


Product

Please refer to our Quick Start Guide

How do I sync the Tempdrop sensor to the app?

  • You would need Bluetooth on, Location Services on and an internet connection. When you first install the Tempdrop app, you need to allow the app to access your location. (we do not track your location, it is something with Bluetooth 4.0 communication protocols.)
  • You do not need to pair the sensor with your phone. just follow these steps:
  1. Open the Tempdrop app.
  2. Press Tempdrop’s button for 5 seconds until it’s blinking green.
  3. Press the logo in the app while the sensor is blinking to start syncing (you’ll see the sensor light rapidly blinking once it has connected).
  4. Syncing can take less than 1 minute for an 8-hr sleep
  5. Your calculated sleeping temperature will be displayed on the screen.

 

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How long will the battery last? Is it replaceable?

Tempdrop uses a standard 3V Lithium coin cell battery - CR2032, the replaceable battery is expected to last 6-12 months. 

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How do I replace the battery?

Please refer to our Battery Replacement Guide.

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Which fertility charting apps can I use with Tempdrop?

We strive to be supported by as many apps as possible. Even if we aren’t integrated with a specific app, the values Tempdrop gives you can always be manually inputted into the app of your choice.

Click here for an updated list of compatible fertility charting apps.

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How do I integrate Tempdrop with the Ovuview app?

While inside the Ovuview app, go to Menu > Settings > Account Specific Settings. Enable Tempdrop and you’re done!

Click here for an updated list of compatible apps.

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Which smartphones and tablets can I use with Tempdrop?

Tempdrop is compatible with any smartphone or tablet which has Bluetooth 4.0 (aka Bluetooth Smart or Bluetooth Low-Energy) capability, such as the latest models from Apple, Google, Samsung, HTC, LG, Motorola, and Sony.

Click here for a complete list of supported devices.

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Does it matter what time I wake up?

We are happy to inform you that your days of alarm-clock wake-ups to take your temperature are over. With Tempdrop, your temperature is monitored continuously throughout the night. This means that whenever you wake up, your sleeping temperature will be waiting to be synced to your smartphone or tablet.

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Is Tempdrop safe?

Perfectly safe! Tempdrop uses Bluetooth 4.0 to transmit data, which uses a very low energy signal (approximately 1000x less than a cell phone). Furthermore, no data is transmitted until you remove the device from your body and manually initiate syncing. Finally, Tempdrop is made from medical grade materials and has FCC and CE certifications.

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Why are the Tempdrop temperatures higher than the temperatures of my oral thermometer?

Instead of settling for a single point (BBT) Tempdrop is learning your sleeping temperature pattern and monthly temperature patterns, starting with the highest temperatures as your sleeping temperature. Furthermore, the result of continuous measurements in your armpit is slightly higher than oral measurements. It’s normal. 

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Does it matter on which arm I wear Tempdrop?

It doesn’t, as long as you use the same arm throughout your cycle, nonetheless it is better to avoid switching arms.

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How much data does Tempdrop hold?

The sensor holds about 24 hours of data which is about 3 nights of 8 hours. The data is erased only after it’s uploaded. If you don’t sync Tempdrop for more than 3 nights, the beginning of your oldest data will be run over and deleted.

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How do I switch from Celsius to Fahrenheit, and vice versa?

The toggl is under the menu. Click the three bars of the menu and you’ll see the temperature toggl.

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What plastic is Tempdrop made from?

Tempdrop is made with medical grade ABS.

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What is the length of the armband?

The armband comes in two sizes: standard and large. The standard armband is 5.2-14 inches or 13-35 centimeters and the large armband is 11-19.7 inches and 28-50 centimeters. The armband is completely modular and can be replaced with a bra strap or other fabric if needed.

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Where can I access raw data and download historical data?

The working Tempdrop web app can be found at https://tempdropapp.herokuapp.com/mybbt and accessed using your app credentials. Our web app allows users to chart their data, download data history to a CSV file, and see an early version of their nightly chart. We want our users to enjoy their data but we recommend not relying on the web app until it is official.

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How do I turn my Tempdrop off?

Your sensor will auto shut off after you remove it and it falls below 30C or 86F degrees.

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Troubleshooting

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I’m trying to connect Tempdrop via Bluetooth and I can’t connect. My phone keeps asking me for a pin.

First, do not try to pair the sensor with Bluebooth. Open the Tempdrop app and press Tempdrop's button for 5 seconds, until it's blinking. Press the 'Start Syncing' button in the app to initiate syncing. 

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I’m trying to sync Tempdrop data to the app but it is not initiating

This may happen if your location services are not enabled or if you did not approve the app to access your location when first installed. Why do we need your location? we don't, it is something related to Bluetooth 4.0 communication protocols. 
If you did not approve location services when you first installed the app, please uninstall and reinstall the app and approve location services. Alternatively, it may be that location services is disabled in general - please enable it through your settings.

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What's up with my temps? My temps are unusually high, too low, or too inconsistent, and making me question my overnight reading.

If you have been using Tempdrop for less than 30 days, then you can expect to see positive changes to your chart on day 31, after the retroactive changes have set in and the algorithm has worked its magic.

If you have been using Tempdrop for at least 31 days and you still regularly see questionable temps that the algorithm does not fix, please email support@temp-drop.com with your chart so they can look into it for you.

 

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I get an error message when I try to sync

You can send a log to Tempdrop's customer support department in the settings section of your app. Please include a brief description of the issue in your message.

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What does it mean when the Tempdrop sensor flashes red?

Clicking the sensor (short click) will reveal the state of the sensor - a green flash means the sensor is recording, a red flash means it is shut off. 

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Ordering


When will Tempdrop be available?
Tempdrop is available now. To ensure that you receive your Tempdrop as soon as possible, order today.

How can I change/update my shipping address?

You can contact us directly with any order updates.

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Is there a warranty?

Every Tempdrop comes with a 2-year warranty. If your device stops working, we will send you a new one.

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Which countries does Tempdrop ship to?

Tempdrop ships worldwide.

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Still have some questions? Click here to send us an email.